Return & Refund Policy

At NewsX.com, we value our customers and strive to provide the best possible service. We understand that circumstances may arise that require you to cancel your booking. Therefore, we have established a clear and fair refund policy to ensure transparency and customer satisfaction.

Cancellation Made Within One Week of the Event/Service

We recognize that sometimes plans change, and you may need to cancel your booking. If you cancel your booking within one week (7 days) of the scheduled event or service, we will apply a 10% deduction from the ticket price. This means you will receive a 90% refund of your ticket price. We believe this policy balances our need to manage event preparations and your need for flexibility.

For example, if your ticket costs ₹100, a 10% deduction would result in a ₹10 fee. Therefore, you would receive ₹90 as a refund.

Cancellation Made Within 48 Hours of the Event/Service

As the event date approaches, cancellations have a more significant impact on our planning and logistics. If you cancel your booking within 48 hours of the scheduled event or service, a 50% deduction will be applied. You will receive a 50% refund of your ticket price.

For instance, if your ticket costs ₹100, a 50% deduction would result in a ₹50 fee. Hence, you would receive ₹50 as a refund.

Cancellation Made Within 24 Hours of the Event/Service

We understand that emergencies can occur at any time. However, cancellations made within 24 hours of the scheduled event or service significantly impact our ability to manage and deliver the event successfully. Therefore, cancellations made within 24 hours will result in a 100% deduction. This means that no refund will be issued, and the full ticket price is non-refundable.

For example, if your ticket costs ₹100, a 100% deduction would result in a ₹100 fee. Therefore, no refund will be provided.

Contact Us

If you need to cancel your booking or have any questions regarding our refund policy, please contact us at legal@itvnetwork.com. Our team is here to assist you and ensure a smooth and satisfactory experience.