Those who grew up in Indian households would be aware that it is a common practice to ask for free dhaniya after shopping for groceries in the market. In a delightful nod to Indian household customs, Blinkit, the online grocery delivery platform, has introduced a novel feature: complimentary dhaniya (coriander) with vegetable orders. This innovation was spurred by a user’s nostalgic reminiscence of his mother’s wisdom and traditional market practices. Albinder Dhindsa, the CEO of Blinkit, has pledged further enhancements to the service, driven by user feedback.
The genesis of this initiative lies in a social media post lamenting the absence of customary complimentary herbs with vegetable purchases, a staple of traditional marketplaces. Inspired by his mother’s sage advice, the user advocated for the inclusion of free dhaniya with substantial vegetable orders.
Upon being tagged in the post, CEO Albinder Dhindsa swiftly responded with a resolute “Will do,” underscoring Blinkit’s commitment to addressing user needs. Just four hours later, Dhindsa announced the rollout of the “free dhaniya” feature, crediting the user’s mother, Ankit Sawant, for the inspiration.
This interaction on X garnered substantial attention, accruing over 5 lakh views and more than 7000 likes. Users expressed their approval through positive reactions, particularly applauding Blinkit’s responsiveness to customer input.
The announcement sparked jovial banter in the comments section, with users sharing anecdotes and reflections on the cultural significance of complimentary offerings in grocery shopping.
“This Dhaniya update is priceless! Expecting a 5% market cap surge tomorrow,” remarked one user, capturing the enthusiasm surrounding the new feature.
Encouraged by Blinkit’s promptness in addressing user concerns, another user seized the opportunity to make a request for further sustainability measures, advocating for the introduction of jute or cloth bags for a refundable fee to reduce paper waste.
Blinkit’s proactive engagement with its user base exemplifies its commitment to customer satisfaction and continuous improvement in service delivery.
E.V.K.S. Elangovan, senior Congress leader and former Union Minister, passed away in Chennai at 73.…
Veteran Bharatiya Janata Party (BJP) leader Lal Krishna Advani, aged 96, has been admitted to…
On December 13, Donald Trump alleged that government officials are aware of more details about…
On Saturday, several schools in Delhi, including Delhi Public School in RK Puram and Ryan…
Allu Arjun, the popular star of Pushpa 2, has expressed deep condolences and assured full…
Internet services have been suspended in parts of Ambala, Haryana, as farmers plan another march…