Shares of Indian Railway Catering and Tourism Corporation (IRCTC) saw a 1.4% decline, falling to Rs 778.80 on the Bombay Stock Exchange (BSE), following reports of a significant outage on its e-ticketing platform. Passengers took to social media, expressing frustration over difficulties in booking tickets online, with many sharing screenshots showing error messages about “maintenance activity.”
According to Downdetector, a real-time outage monitoring site, more than 2,200 complaints were registered regarding the disruption, with users criticizing the timing of the downtime, especially during peak business hours. IRCTC confirmed the outage, attributing the issue to technical reasons, and explained that the e-ticketing service was temporarily unavailable due to maintenance.
This is the second such incident this month. IRCTC advised users to attempt ticket cancellations by submitting a Ticket Deposit Receipt (TDR) through customer care or email. The service was restored after more than an hour of downtime.
Despite recent setbacks, IRCTC’s stock has shown a 10% increase over the past year and an 8.6% rise year-to-date. However, the stock has faced a decline of 13.8% over the last three months and 21% in the past six months. On technical charts, the stock is trading below its key exponential moving averages, with a relative strength index (RSI) of around 36, according to Trendlyne data.
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