WhatsApp users are facing a new threat as cybercriminals exploit the platform’s group messaging feature to steal personal information. With over two billion monthly active users, WhatsApp has become a prime target for scammers looking to deceive individuals and access sensitive data.
How the Scam Works
According to Action Fraud, the UK’s national cybercrime center, there have been over 630 reported cases this year involving scammers infiltrating group chats. The fraudster pretends to be a legitimate member of the group and initiates contact via a WhatsApp audio call. They then claim they are sending a one-time passcode needed to join an upcoming group video call. In reality, the passcode is used to register the victim’s WhatsApp account on a new device, giving the scammer control over it.
Once the scammer gains access, they enable two-step verification, locking the victim out of their own account. They then message other group members, friends, and family, claiming an urgent need for money due to a fabricated emergency.
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Protecting Yourself
The National Fraud Intelligence Bureau advises users to remain vigilant, especially in large group chats. Here are some tips to protect yourself:
- Be Cautious with Unsolicited Messages: Always verify the identity of anyone sending unexpected or suspicious messages in group chats.
- Enable Two-Step Verification: This adds an extra layer of security to your account. Ensure you do not share your six-digit PIN code with anyone, including friends or family.
- Verify Identity: If you receive a suspicious message, confirm the sender’s identity through a call or voice note to ensure they are who they claim to be.
A WhatsApp spokesperson emphasizes that while personal messages on the platform are protected by end-to-end encryption, users play a crucial role in safeguarding their accounts. They recommend setting up two-step verification and being cautious about sharing sensitive information.
With WhatsApp’s user base continuing to grow, reaching approximately 2.78 billion as of mid-2023 and projected to hit 3.14 billion by 2025, staying informed and vigilant against such scams is more important than ever.